Help and support

Everything you need to run an event on Presso. If you are stuck, email us and a human replies - no ticket queue, no bots.

Getting started

Presso is passwordless. Hit Create event or Sign in, verify with a one-tap email link, and you are in. There is no card needed to start, and no cost until your first ticket sells.

Building your event

Two ways, whichever you prefer:

• In the portal. Fill in the event name, dates, venue and ticket types, then publish when you are ready.
• Over MCP, with your own AI. Connect Presso to Claude, ChatGPT, Cursor, Claude Code, Codex or Gemini, then just say what you are running. See the Create event page for the exact connector command per tool. The connector URL is https://mcp.presso.events/mcp.

Anything the MCP does, the portal does too. The MCP is an extra channel, never the only one.

Tickets and getting paid

Payments run through your own Stripe account, so ticket money lands with you directly - Presso never holds your funds. You connect Stripe once, from the portal. Presso takes a flat 1% platform fee per paid ticket; Stripe charges its own card fee on top.

The attendee app

Your attendees get a browser-based event app - agenda, speakers, venue and their ticket - with no app-store download. They open a link from you and it just works, on any phone.

Your data and contacts

You own your attendee list. Export or sync your contacts to any external tool, any time. There is no lock-in and no charge to reach your own audience. You can email your ticket holders for free.

Billing

The platform fee is a flat 1% of ticket sales, with no minimum and no per-attendee charge - the same 1% whether or not the event app is switched on. Presso Pro, for your own branded domain, is a separate add-on at £49/month or £490/year (plus VAT). See Pricing for the full breakdown.