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If your assistant is already connected, ask it first - it can see your actual event and it can act on it. This is for everything else.

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18 answers

How do I connect Presso Events to my AI? +

Add https://mcp.presso.events/mcp as a custom connector in Claude, ChatGPT, Cursor or any client that supports remote MCP servers, then run the three-step token exchange. The connector page has the one-click install for Claude and the exact command for Claude Code. The connector page.

The connector will not authorise +

Remove it and add it again, and check the URL is exactly https://mcp.presso.events/mcp with no trailing slash. Until you have completed the token exchange the connector deliberately offers only one tool, so an assistant reporting "almost nothing available" is usually a connector that has not been given its token yet. The token exchange, step by step.

My assistant cannot see my events +

Ask it to confirm the connection first. If it reports no organiser, the token belongs to a different Presso Events account than the one holding the events. Sign in to the portal to check which account you are in, then reconnect with the right token.

Do I have to use an AI at all? +

No. The Event Portal at my.presso.events does everything the connector does, as a normal web page. The connector is the faster route for people who already work in an assistant, not a requirement. Create your account.

How is the 1% platform fee charged? +

It is taken from each ticket sale as the payment passes into your Stripe account. There is no invoice to pay, no minimum, no per-attendee charge and no subscription. Stripe charges its own standard processing separately, paid to Stripe. The whole of pricing.

What happens to the fee if I refund a ticket? +

The platform fee on that ticket is refunded with it. We do not keep a fee on a sale that did not stand.

Are free events really free? +

Yes. The fee is a percentage of ticket revenue, so a free ticket costs you nothing, and you still get the portal, the checkout and the attendee app.

Can I use the Stripe account I already have? +

Yes, and it is the usual case. You authorise it during onboarding and stay the merchant of record on your own account. If you do not have one, you can create it in the same flow.

Stripe says my account is restricted +

Stripe needs your business details and a bank account before it will release payouts, and it sometimes asks for more after the first sales. The outstanding list is in your own Stripe dashboard - it is their check, not ours, and we cannot clear it for you.

Who holds the money, and when do I get it? +

You hold it. Payments land in your Stripe account and pay out on your own Stripe timetable. Presso Network Ltd is not the merchant of record, never holds your funds, and adds no payout schedule of its own.

Can I have early bird, invite-only or free ticket types? +

Yes - multiple types per event, each with its own price and quantity, including free ones. You can issue a free ticket directly for speakers and sponsors without going through checkout.

Why will it not publish my event? +

Publishing is the moment a stranger can be charged, so the server refuses until the event has a venue, a refund policy and real ticket types - and then only once the full price list has been read back to you and confirmed. If what comes back does not match what is about to go on sale, nothing publishes. All the guardrails.

What does the buyer receive? +

An email with their ticket, a QR code, a six-character check-in code, and a link to your event app with the agenda and speakers. It is sent by Presso Events on your behalf, and there is no account for them to create. Walk the attendee journey.

An attendee cannot find their ticket +

Resend it from the portal, or ask your assistant to. The link does not expire.

How does check-in work on the door? +

Scan the QR code from any phone, or type the six-character code from the ticket. The code ignores hyphens, spaces and case, and reads I and L as 1 and O as 0, because people read them out loud. Scanning the same ticket twice reports that it was already checked in rather than creating a duplicate.

Who owns the attendee list? +

You do. Export every buyer to CSV whenever you like and use it in whatever tool you already run. We do not market to your attendees and we do not charge you to reach your own audience. Where the export lives.

Does Presso Events send marketing to my attendees? +

No, and there is no marketing-email product in Presso Events at all. The only mail we send is the transactional ticket confirmation to the person who bought it.

Can my AI see another organiser’s events? +

No. Your token is scoped to your account. There is no shared context between organisers, so it cannot read another organiser’s sales, buyers or payouts.

TopicsConnectFeesStripeTicketsAttendeesData

Ask your AI first

If the connector is set up, it can see your event and fix most things itself. Try "what is wrong with my event and how do I fix it?"

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Read the setup guide

The long version: every client, the token exchange, the full tool reference with arguments, and prompts that work.

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Email a person

support@pressonetwork.com. Tell us the event and what you were trying to do, and the person replying can look at your account.

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Connect it, then ask it anything.